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On August 8, we attended Insurance Day—a day of learning and immersion for professionals working in the insurance field—with the goal of offering the public a look at the future and the changes ahead.

During the conference, organized by Startse in São Paulo, experts from different insurance niches pointed to transformative alternatives, for example:

• End of bureaucracy – Visits to insurers, conversations with attendants, and paperwork;
• Artificial Intelligence – Lower operational costs and a better experience for users;
• 100% digital contracting – Taking out and canceling policies through dedicated apps;
• Personalization will be the key factor – With new behavior-analysis algorithms, insurers will be able to personalize the plans offered to the ideal profile of each consumer;

These are the aspects and tools that, once implemented, can change your business—bringing the biggest trends and future predictions discussed at Insurance Day, a full day of intense networking and deep immersion into the sector’s direction.

At Insurance Day, they showed how to find the balance between conventional processes and the new ecosystem culture of brokers. This talk was moderated by Fabio Dragone, Director at Bradesco Seguros. According to Fabio, this is the biggest challenge to keep the company focused on its reference model while adapting to different and more modern businesses. This balance was achieved at Bradesco with the support of InovaBra, a startup acceleration program.

Therefore, the company’s transformation happens through four important processes:

• Rethink processes;
• Adapt controls;
• Balance deadlines;
• Train skills;

Building these steps makes the company’s operation more efficient. In addition, this process creates the need to bring in new knowledge to nurture the team. However, it requires investment in new technologies, broader plans, and the right mindset. In this way, it becomes clear why adopting a method to accelerate companies is an increasingly important practice.